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Financial Aid Advisor
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Position Number: 3020124
Location: Turlock, CA
Position Type: Financial Aid

Financial Aid Advisor

Job no: 512110
Department: Strat Plan,Enroll,Mgmt,Innovat
Work type: Staff
Location: Stanislaus - Turlock
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Education Support Professionals

Position Summary
(Classified as: Student Services Professional II)

Full-time temporary position available on or after May 2, 2022 and ending on or before May 1, 2023 in Financial Aid. Appointment will be made for one year from date of hire with the possibility of reappointment based on budget, department needs, and job performance.

Under the direction of the Interim Assistant Director of Financial Aid and Scholarships, the incumbent works independently to administer and coordinate the Federal and State financial aid programs, advise and counsel students on financial aid programs, handles Athletic awarding, review and update the website, and coordinates Financial Aid Workshops with Campus and Community Partners.

Job Duties
Duties include but are not limited to:

Advisor/Counseling: As a financial aid counselor, meets with students, prospective students, Essential parents, and community groups to provide information on available funds, eligibility criteria, and application procedures. Conduct individual counseling sessions for students and/or parents in person, via e-mail, or by phone. Revise existing awards to reflect changes in eligibility or allowable budget adjustments. Exercise professional judgment in adjusting a student's application to accommodate documented, qualifying special circumstances. Serve on Financial Aid Satisfactory Academic Progress appeal committee. Review the financial aid recipient's academic progress at the end of each academic term. Meet with students and explain academic progress policies, strategies for improvement, and appeal procedures.

Need Analysis: Perform Need Analysis on completed applications to determine whether a need exists according to methodology as established by the federal government. Apply knowledge of federal, state, and campus guidelines as they apply to packaging and awarding policies. Perform Verification of need analysis and documentation in applicant files prior to awarding student. Re-evaluate and adjust awards for eligibility and enrollment changes. Evaluate appeals and decide whether we can adjust the award.

FATV/ChatBot/Website: Ensures that FATV and ChatBot are implemented and running smoothly. Conducts review of videos to ensure they are accurate and are embedded on the correct web pages. Reviews ChatBot responses to ensure they are accurate. Conducts weekly review of ChatBot conversations to ensure quality control. Creates additional questions/answers based on ChatBot I don't know issues. Reviews and maintains the website.

Financial Aid Outreach, Transfer Center, and Stockton Campus: Coordinates Financial Aid Outreach workshops for the Stockton Campus and the WOW program. Works with the Admissions Counselors to ensure WOW students have access to financial aid. Works directly with the Stockton campus to serve current and prospective students. Advises, awards, and guides students on various financial aid programs and eligibility processes. Works closely with the transfer center to ensure financial aid information is provided to incoming and prospective transfer students.

Represents the Financial Aid and Scholarship Office at events.

Coordinates Athletic Aid: reviews athletic aid requests and issues letters and aid agreements. Reviews agreements and awards funds. Coordinates athletic aid with Financial Aid. Acts as a liaison with athletics - leadership, coaches, and students. Handles all athletics reporting and consumer information requirements.

Other duties as assigned.

Minimum Qualifications
Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. (Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities may be substituted for the required education on a year-for-year basis.)

Experience: Equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. (A master's degree in a job-related field may be substituted for one year of the professional experience.)

Preferred Qualifications

2 years of financial aid awarding experience.

Experience with NCAA.

Bilingual/fluency in Spanish.

Experience with PeopleSoft.

Knowledge, Skills, Abilities

Working knowledge of the practices, procedures and activities of the program to which assigned.

General knowledge of the methods and problems of organizational and program management.

General knowledge of research and interview techniques; and of the principles of individual and group behavior.

Ability to interpret and apply program rules and regulations.

Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.

Ability to obtain factual and interpretive information through interviews.

Ability to reason logically; ability to collect, compile, analyze and evaluate data and make verbal or written presentation based on these data.

Ability to advise students individually and in groups on routine matters where required;

Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly.

Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts.

Ability to rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.

Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas.

Special Conditions
CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at:
https://calstate.policystat.com/policy/9779821/latest/

Some evenings and weekends are required.

Some travel is required.

Salary Range
Anticipated salary will be $4,304 - $4,734 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full Student Services Professional II range: $4,304 - $6,120 per month)

Compensation & Benefits
Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Link to (Bargaining Unit: 4) Benefits Summary: CSU Employee Benefit Summary

How to Apply
To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resume. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the "Apply Now" button on this page.

Application Deadline
OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER APRIL 11, 2022 (Applications received after the screening date will be considered at the discretion of the university.)

Criminal Background Clearance Notice
Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Additional Information
Campus & Area
California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.

Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West's No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.

Clery Act Disclosure

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

Equal Employment Opportunity

The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form.

CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.

INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE

To apply, visit https://careers.csustan.edu/st/en-us/job/512110/financial-aid-advisor