Job Details

Financial Aid Scholarship Advisor

Community College of Aurora


Salary: $52,508.84 - $60,385.17 Annually

Job Type: Full-Time

Job Number: 230431

Location: 16000 East CentreTech Parkway Aurora, CO

Department:




POSITION SUMMARY

This position provides exceptional customer service to prospective, continuing and returning students as the primary contact for information and assistance regarding federal, state, institutional, and foundation financial aid and scholarship programs and eligibility. This position will work closely other financial aid staff to proactively assist with resolving student issues. This position is responsible for the review and verification of student files for accuracy to package and award various forms of financial assistance. This position will also provide services to institution/foundation applicants including financial aid advising, financial literacy, and scholarship completion assistance.

OVERVIEW OF CCA

The Community College of Aurora serves our diverse community by providing high-quality instruction and support services to prepare students for transfer and employment. We are particularly interested in applicants that demonstrate a commitment to working with individuals and groups from diverse identities, including but not limited to: socioeconomic, cultural, sexual orientation, gender identity expression, disability, multilingual learners, veterans, non-traditional, race and ethnic backgrounds.

More than 20 different languages and 60 countries are represented at CCA. In addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or individual knowledge and skills. The college centers diversity, equity, and inclusion and we actively seek to employee partners who want to join us in working to reducing outcome gaps among our diverse student population.



DUTIES AND RESPONSIBILITIES:

1. Maintain comprehensive knowledge of all general federal, state, and institutional policies and procedures related to financial aid, institution scholarships, foundation scholarships, and external scholarships.

1. Coordinate, organize and implement grant and scholarship process.
2. Responsible for all timely notification to students, including website and portal updates.
3. Monitor grant and scholarship allocations to create efficient spend-down and reconciliation processes.

1. Serve as liaison between students, CCA staff and CCA Foundation staff.

1. Process all Extraordinary Personal Circumstances, City of Aurora Discount, and Instructional grants, and all external scholarship checks.

1. Advise all current and prospective students and their families on general and specific financial aid information by counseling via email, in person, and on the telephone, questioning and assessing the needs of students and discussing options for funding, clarifying policies and procedures, and accessing computer information on the student.

1. Resolve financial aid student issues by analyzing financial data, consulting with other staff in the Financial Aid Office, and other agencies, and counseling the student.

1. Provide guidance and support to student employees as part of a shared office responsibility to answer questions and reinforce financial aid knowledge.
2. Create, implement, provide, and maintain financial literacy and scholarship events/workshops in collaboration with COSI Advisor.
3. Responsible for the quality control of institutional scholarship award processes.
4. Serve as an informed resource to the CCA staff regarding institution and foundation scholarship policies and procedures.
5. Communicate clearly with other departments within the Enrollment Success & Completion division.
6. Participate in outreach activities to promote enrollment efforts; participate and contribute in departmental meetings and committees, including conducting financial aid presentations both on and off campus.

1. Develop professionally by reading and attending professional conferences, workshops and webinars.
2. Serve on appropriate committees as required and/or assigned.
3. Other duties as assigned by the Director/Assistant Director of the Financial Aid Office.

MINIMUM QUALIFICATIONS:
1.Bachelor's degree from an accredited institution OR relevant work experience on a year for year basis.2.Minimum of three (3) years professional financial aid experience, scholarship management experience, or customer service experience.3.Effective oral and written communication skills.4.Proven ability to handle multiple tasks at once.5.Ability to work collaboratively as part of a team.6.Ability to communicate and work closely with a diversified group of people, including students, parents, staff, faculty and off-campus venues.7. A commitment to providing excellent customer service and working with students.8.Knowledge of federal financial aid policies and programs.9.Familiarity with Microsoft Office Suite.
PREFERRED QUALIFICATIONS:

1. At least three (3) years experience in a financial aid office in higher education.
2. Ability to work collaboratively as part of a team
3. Commitment to customer service, higher education and working with students.
4. Knowledge of federal financial aid policies and programs.

SUPPLEMENTAL INFORMATION

Salary Range: Anticipated salary range is $52,508.84- $60,385.17 annually. This salary is determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information. CCA offers an excellent benefit plan, including generous leave, holiday, and education benefits.

Deadline to Submit Application Material: Review of applications will begin at the closing of the position at 11:59PM on Wednesday, May 27th, 2026.

Application Process: When submitting your online application, please include a cover letter clearly shows how the applicant's professional experiences align with the minimum qualifications, current resume, and professional references. Official transcripts showing the highest degree achieved should be submitted to HR@ccaurora.edu upon offer of employment. If you have questions regarding this position, please contact us at HR@ccaurora.edu.

By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law.

Application Checklist

Complete Applications must include the following documents:

• A complete online application
• A cover letter that describes how your experience aligns with the minimum and preferred qualifications of this position
• A current resume uploaded as an attachment to your online application
• Candidates identified as finalists must provide three to five professional references, at least two of which must include a current direct supervisor and most recent supervisor. If you cannot provide two supervisor references, an opportunity will be afforded for discussion and consideration of alternative references with the CCA Human Resource Office. Please note, out of professional courtesy to you, we will not contact your listed references without first providing notice to you as a candidate prior to beginning the reference check-process.
• A copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation is required as part of your application. Please submit this as an attachment to your application. Please note that you have the right to redact dates from your transcript during the application process. A full, unredacted copy will be required upon hire.
• For any questions or technical issues please contact HR@CCAurora.edu.

Notice to all Applicants:

• https://apptrkr.com/get_redirect.php?id=7157374&targetURL=.

Notice to all Applicants:

• Proof of eligibility to work (Download PDF reader)(Download PDF reader)(Download PDF reader)(Download PDF reader)(Download PDF reader)(Download PDF reader)(Download PDF reader)(Download PDF reader)(Download PDF reader)in the United States must be produced within three (3) days of hire.
• Direct deposit of payroll is a condition of employment.
• Final candidate is subject to a criminal background check prior to final selection process.
• Final candidate is required to submit official transcripts to Human Resources within fourteen (14) days of hire.
• CCA is affiliated with the Colorado Public Employees Retirement Association (PERA) and as such, employees contribute to PERA in lieu of Social Security for retirement benefits. For more information, visit the COPERA web page.
• Individuals currently or formerly employed by the Colorado Community College System or one of its 13 colleges, and/or who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in your application material.
• For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer,Erica Hines, Chief Human Resources & Personnel Success Officer at 16000 E. CentreTech Parkway, Suite A207H, Aurora, Colorado 80011 or by phone at (303) 340-7231 or e-mail at Erica.Hines@ccaurora.edu.

Colorado Residency Requirement:

Eligible applicants must be either a current Colorado resident or be able to provide proof of residency in Colorado within 30 days of the start date for the position, or they may be deemed ineligible for employment with the Community College of Aurora. Please contact HR@CCAurora.edu with any questions.

Community College of Aurora Inclusive Excellence Statement:

CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement.

Inclusive Excellence will provide a foundation for student and institutional success. Recognizing our diversity is only the first step toward Inclusive Excellence.

We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.

Welcoming, Respectful, Inclusive - Together, we are CCA.

The Federal Clery Act: (The Student Right to Know and Campus Security Act of 1990) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the CCA website at the https://apptrkr.com/get_redirect.php?id=7157374&targetURL= with any questions.

Community College of Aurora Inclusive Excellence Statement:

CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement.

Inclusive Excellence will provide a foundation for student and institutional success. Recognizing our diversity is only the first step toward Inclusive Excellence.

We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.

Welcoming, Respectful, Inclusive - Together, we are CCA.

The Federal Clery Act: (The Student Right to Know and Campus Security Act of 1990) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the CCA website at the Student Right to Know page. A paper copy of this report can be obtained at the College Security Office upon request. This report includes statistics for the previous three years concerning crimes that occurred on campus or on property controlled or owned by Community College of Aurora, as well as public property within, or immediately adjacent to and accessible from, our campuses.

ADAAA Accommodations: Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Erica Hines at (303) 340-7231 or erica.hines@ccaurora.edu at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

Pregnancy Related Accommodations, Colorado Anti-Discrimination Act (CADA): The Colorado Anti-Discrimination Act (CADA), allows applicants to request a reasonable accommodation for health conditions related to pregnancy or the physical recovery from childbirth. Candidates wishing to request reasonable accommodations must do so as soon as possible, preferably at least three days prior to the exam or interview. If you are an individual who wishes to request reasonable accommodations, please contact us at (303) 340-7231 or Erica.Hines@ccaurora.edu.

Non-Discrimination Statement: The Community College of Aurora prohibits all forms of discrimination and harassment including those that violate federal and state law, or the State Board for Community Colleges and Occupational Education Board Policies 3-120 and 4-120. The College does not discriminate on the basis of sex/gender, race, color, age, creed, national or ethnic origin, physical or mental disability, veteran status, pregnancy status, religion, genetic information, marital status, gender identity, or sexual orientation in its employment practices or educational programs and activities. For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Erica Hines, Chief Human Resources & Personnel Success Officer at 16000 E. CentreTech Parkway, Suite A207E, Aurora, Colorado 80011 or by phone at (303) 340-7231 or e-mail at Erica.Hines@ccaurora.edu.



To apply, please visit https://www.schooljobs.com/careers/auroraccco/jobs/5340975/financial-aid-scholarship-advisor




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