Job Details

California State University, Stanislaus
  • Position Number: 2265089
  • Location: Turlock, CA
  • Position Type: Business and Financial Management


Commercial Operations Program Administrator


Job no: 499980
Department: Financial Services
Work type: Management (MPP)
Location: Stanislaus - Turlock
Categories: MPP, Administrative, At-Will, Temporary, Full Time

Position Summary
Full-time temporary position under the Management Personnel Plan (MPP) in the Business and Finance division available on or after June 14, 2021 and ending on or before June 30, 2022. (Appointment will be made for one year from date of hire with the possibility of reappointment based on budget, department needs, and job performance.)

Reporting to the Director of Procurement and Contracts, the Commercial Operations Program Administrator is primarily responsible for the contract administration for Auxiliary & Business Services (ABS) contracts, covering the day-to-day operations of food service, including agreements related to Housing Food Service and coordination related to events with food service provider, vending operations, pouring rights, bookstore operations, Wells Fargo banking contracts, Club Colors licensing rights, and any other day-to-day operations related to Auxiliary & Business Services, including facilities management and coordination for the benefit of the California State University, Stanislaus.

Job Duties
Duties include but are not limited to:
  • Provide contract administration and financial oversight for the Auxiliary & Business Services' commercial operations including Dining Services, University Bookstore, and vended operations.
  • Understand the University's mission and strategic plan and be accountable for aligning commercial operations to meet the University's objectives.
  • Understand the contractual relationships and operational objectives involved in each commercial operation and be responsible for directing commercial operations' contractors to achieve desired results.
  • Manage relationships as the primary contact between commercial operations' contractors and University Constituents.
  • Manage and resolve operational problems including decisions about facility and equipment repairs and purchases to facilitate commercial operations.
  • Examine business operations and anticipate and propose refinements to operations to improve sustainability of operations, quality of service and generation of revenues.
  • Identify potential revenue generating operations within existing contracts and potential new contracts.
  • Perform analysis and reports for presentation to the Auxiliary & Business Services Board.
  • Day to day management of finances for ABS including working with Financial & Support Services personnel on budgeting.
  • Facility management of operations managed by ABS.
  • Work in close association with campus card banking partners, the university Office of Information Technology, and the identification card service provider to implement new card features and partnerships.
  • Actively promote the Warrior Card program at new student orientation, parent orientation, and student leadership events.
  • Review and understand Auxiliary policies in relation to CSU requirements and recommend updates, alterations, and communications regarding compliance. Responsible for adherence to policies.
  • Submit ABS requisition and expense transaction requests.
  • Other duties as assigned.

    Minimum Qualifications
    Education: Bachelor's degree in business or closely related field or in hotel/food services management, or retail operations.
    Experience: Minimum of three years administrative work experience involving day-to-day operations for programs or experience in hotel/food management, facility or service operations, marketing, business ownership or operations.

    Preferred Qualifications

  • Experience in project oversight related to customer service, quality management and contract administration and the ability to work with procurement on contractual updates.
  • Demonstrated experience in planning, organization and event/task execution.
  • Related experience of working in educational environment in a multi-unit facility location in higher education.
  • Prior experience in working with law enforcement/public safety organizations relative to managing safety and health issues associated with use of facilities and services by third parties, persons or organizations.
  • Prior experience in managing and generating revenues, controlling expenses, generating profits and fiscal responsibilities.
  • Experience in negotiating and working with food service organizations, third party equipment and suppliers, entertainment organizations and successful track record in working with and satisfying retail customers.
  • Strong critical thinking, analysis and problem-solving skills.
  • Exceptional verbal, written and interpersonal communication skills with the ability to maintain relationships with personnel, suppliers, and customers.
  • Ability to develop concepts and plans which produce effective marketing and advertising resources to promote CSU Stanislaus Campus and catering capabilities.
  • Prior experience in working with safety departments and capacity to manage the Driver Alliant insurance program for clients.
  • Exceptional interpersonal skills, including strong listening and interpretive skills. Ability to work effectively with donors, alumni, faculty, staff, administrators, clients and students.
  • Project management skills and ability to work independently as well as collaboratively to achieve results.
  • Extensive knowledge of Microsoft Outlook. Word, Excel, database application (development databases preferred).
  • Ability to manage contracts with food service and bookstore vendors and to work with them to develop strategic plans for campus success.

    Required Qualifications

  • General knowledge and skills in the applicable administrative and/or program field and a foundational knowledge of public administration principles, practices ad methods.
  • Knowledge of and ability to apply fundamental concepts.
  • Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques.
  • Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as liaison for the organizational unit.
  • Working knowledge of and ability to apply standard theories, principles, practices and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations.
  • Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty.
  • Working knowledge of project management, operational and fiscal analysis and techniques.
  • Ability to take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved.
  • Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation and interpretation of data to develop sound conclusions and make appropriate recommendations.
  • Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to make independent decisions and exercise sound judgment.
  • Ability to anticipate problems and address them proactively.
  • Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form.
  • Ability to compile, write and present reports related to program or administrative specialty.
  • Ability to train others on new skills and procedures and provide lead work direction.

    Compensation & Benefits
    Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Link to (Bargaining Unit: MPP) Benefits Summary: CSU Employee Benefit Summary

    How to Apply
    To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resume. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the Apply Now button on this page.

    Application Deadline
    (OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER MAY 17, 2021. (Applications received after the screening date will be considered at the discretion of the university.)

    Criminal Background Clearance Notice
    Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

    Additional Information
    Campus & Area
    California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.

    Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West's No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.

    Clery Act Disclosure

    Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

    Equal Employment Opportunity

    The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

    Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form.

    CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

    The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.

    INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE



    To apply, visit https://careers.csustan.edu/st/en-us/job/499980/commercial-operations-program-administrator





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