Job Details

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University of Oregon
  • Position Number: 2606418
  • Location: Eugene, OR
  • Position Type: Human Resources

Manager, HR Service Center

Job no: 528461
Work type: Officer of Administration
Location: Eugene, OR
Categories: Administrative/Professional, Administrative/Office Support

Department: Human Resources
Appointment Type and Duration: Regular, Ongoing
Salary: $55,000-$60,000 per year
Compensation Band: OS-OA05-Fiscal Year 2021-2022
FTE: 1.0

Application Review Begins
November 15, 2021; open until filled

Special Instructions to Applicants
Please upload a current resume and cover letter that addresses how your skills and experience meet the minimum and, if applicable, preferred qualifications.

In your online application, please include 3 professional references that can speak to your skills and abilities.

Department Summary
Human Resources serves the campus community as a strategic partner by building HR processes, systems, and infrastructure to provide streamlined, state-of-the-art services to campus partners, and developing HR expertise to enable HR to advance university goals and the institution's HR capacity. The person in this position must support diversity and inclusion in every aspect and responsibility associated with the job.

Working in UO Human Resources provides a unique opportunity to promote diversity, equity, and inclusion in our workforce. We strive to be champions for building and supporting a community that reflects a rich variety of racial and ethnic, socioeconomic, gender and sexual orientation, disability, cultural, and intersectional identities. We encourage applications from those whose experience has prepared them to contribute to our commitment to diversity and inclusion, from individuals who have been historically marginalized and currently underrepresented in higher education, individuals who may have taken time off for family reasons, or who have achieved excellence in non-traditional pathways outside of higher education.

Human Resources is a unit within the Vice President for Finance and Administration portfolio. Finance and Administration is a vibrant and varied portfolio serving all aspects of campus life. Our employees perform a wide range of functions including offering essential financial tools and support to the university's many departments, providing key resources to employees, and keeping the campus safe, clean, accessible, and beautiful. A glimpse of some of our amazing colleagues can be found on the Employee Spotlight Page

Position Summary
The HR Service Center Manager is responsible for the Service Center operations and the office management of University Human Resources including direct supervision of the HR Service Center in providing excellent customer service to campus and HR staff. The HR Service Center provides first contact for the Office Human Resources and a wide range of administrative support.

This position oversees day-to-day administrative processes which include HR office personnel actions, hiring transactions, purchasing, and office maintenance logistics. This position demands a firm commitment to serving the University with sensitivity and professionalism. The person in this position must support diversity and inclusion in every aspect and responsibility associated with the job. This position assists and acts in a confidential capacity to the Employee and Labor Relations unit within University Human Resources.

This position reports to the Executive Assistant & Strategic Initiatives Coordinator.

Minimum Requirements
  • Five years of administrative support or office management experience
  • Two years of supervisory experience

    Professional Competencies
  • Demonstrated proficiency with MS Office Suite, including Excel, Word, and Outlook (or similar), with the ability to produce professional correspondence, documents, and reports
  • Demonstrated excellent customer service skills
  • Commitment to and experience with promoting and enhancing diversity and equity
  • Ability to effectively lead the work of others in a team environment
  • Strong organizational and interpersonal skills
  • Excellent oral and written communication skills; ability to effectively communicate complex information to individuals from diverse backgrounds and cultures
  • Ability to handle confidential material appropriately and sensitively
  • Flexibility to shift directions quickly when priorities change, recommend creative solutions to problems and work on a variety of projects simultaneously

    Preferred Qualifications
  • Two years of human resources or related experience
  • Knowledge of and familiarity with Banner's human resources information system (HRIS) and financial information system (FIS) or other comparable enterprise-wide HRIS and FIS.
  • SPHR, PHR, SHRM-SCP, or SHRM-CP certification

    FLSA Exempt: Yes

    All offers of employment are contingent upon successful completion of a background inquiry.

    The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit

    The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at or 541-346-5112.

    UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities, and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

    In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at

    To apply, visit

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