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Senior OnBase Administrator

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Position Number: 7144378
Location: Denver, CO
Position Type: Computing - Network/System Administration

Senior OnBase Administrator

University of Colorado Denver

Senior OnBase Administrator-39797

University Staff

Description

Join Our Team and Make a Difference in Higher Education!

At the System Administration office at the University of Colorado, we are dedicated to building a workplace where everyone feels valued, supported, and empowered to thrive. Our office is committed to fostering a culture where employees find community, a sense of belonging, and the opportunity to contribute meaningfully to our mission and purpose.

By joining our team, you'll have a direct impact on shaping the future of higher education. In addition to the Office of the Board of Regents, the University of Colorado's system administration includes 19 units that provide essential services to CU's campuses in Aurora, Boulder, Colorado Springs, and Denver, as well as the Office of the President. While not a part of any one campus, we are proud to serve in the centralized office for the University system. Together, we ensure CU continues to deliver outstanding education, groundbreaking research, and valuable service to our communities.

We believe in creating an environment where the unique experiences and perspectives of everyone are embraced, enriching the work we do and the strategic outcomes we pursue. If you're passionate about making a difference, contributing to a dynamic team, and supporting a mission that matters, we encourage you to apply and be part of our journey. Learn more about CU System Administration.

Position Summary:

The Senior OnBase Administrator position provides enterprise applications and ad hoc records research to Employee Services which supports all four University of Colorado campuses. This position is focused on assisting with designing solutions to increase efficiency and being a subject matter expert resource of the OnBase development team.

This position includes project development, system administration, ongoing support, technical design such as building, delivery, and maintaining various applications for records management, and information governance. This position understands customers' business processes along with understanding all of CU employee types (student, temps, retirees, university staff, classified, and faculty) and contractors. The primary customers are the following department/teams: Employee Services (payroll, benefits, international tax, business operations), System Human Resources, CU Board of Regents, and the CU Health and Wellness Trust department.

The Senior OnBase Administrator coordinates project intake and readiness with Employee Services and partner teams, helping determine when projects are prepared to begin development and ensuring appropriate prioritization and resource allocation. This position assigns projects and development tasks to other OnBase developers and provides guidance, mentorship, and support throughout the development lifecycle.

The Senior OnBase Administrator also supports team members with development troubleshooting, project coordination, and business analysis activities when needed. This role works closely with team, department, or campus partners to evaluate requirements, clarify business processes, and ensure solutions align with organizational needs and best practices.

Additionally, this position proactively identifies opportunities to enhance and optimize existing OnBase solutions by recommending improvements, automation opportunities, and efficiency gains across current workflows and applications. The Senior OnBase Administrator helps ensure consistency in development standards, promotes collaboration across teams, and supports continuous improvement of OnBase services provided to the university.

This position reports to the Systems Administration Manager and is exempt from the State of Colorado Classified Staff System.

Duties and responsibilities of the position include, but are not limited to:

OnBase Administrator:

Apply information governance standards and utilize standardized processes to ensure content integrity that focuses on structure, policies, and procedures.
Develop records management automated applications to create efficiencies for customers.
Develop dashboards and reports that support the application.
Create presentations or sample content to share insights and actionable recommendations in a concise manner with customers and/or key partners.
Provide technical support for selected teams that arise from operational tasks and projects associated with the Employee Services goals and initiatives.
Train end users on the final product along with creating and maintaining technical business process documentation.
Analyze functional and/or technical processes.
Assisting University Information Systems (UIS) department in thoroughly testing application patches and upgrades in configuration, thick client, studio, unity time management console, and unity client.
Liaising with UIS for integrations with other University systems.
Manage 1-2 Business Process Automation projects for Employee Services for all phases of the project lifecycle.
Assist with project plan development and follow the defined methodology for the initiation, planning, execution and closing phases.
To meet each unique customer's needs, this role may be involved in making changes to current technology, implementing new technology, overseeing security access roles for the technology, and researching new technological solutions, as well as seeing each project through to implementation.
This position may also be required to provide other types of technological support to assist in our mission of helping employees succeed.
Collaborate with campus constituents and participate in Hyland training to learn new ideas and products to our customers.

Project Coordination and Customer Support:

Coordinate intake and readiness of new OnBase projects by working with Employee Services teams and other stakeholders to determine project scope, priorities, and readiness for development.
Provide technical guidance to OnBase developers by offering input on solution design, development approaches, troubleshooting, and best practices.
Support team members with development assistance, project management coordination, or business analysis support as needed to ensure successful project delivery.
Collaborate with cross-functional teams within Employee Services and University Information Systems to ensure solutions align with enterprise standards and integration requirements.
Identify opportunities for improvements, efficiencies, and enhancements to existing OnBase applications, workflows, and processes.
Promote consistent development standards, documentation practices, and solution governance across the OnBase development team.

Where You Will Work:

Applicants must be Colorado residents or able to relocate to Colorado within a month of starting employment with University of Colorado System Administration.

This role is eligible to work remotely within Colorado.

Please note, leadership may adjust in-office work requirements with a minimum of three months' notice before any change can be implemented.

Equal Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

What We Offer:

Salary: The anticipated hiring range has been established at $88,000-$90,000.

CU System Administration takes into consideration a combination of the selected candidate's education, training and experience as it relates to the position, as well as the position's scope and complexity, internal pay equity and external market value when determining a salary level for potential new employees.

Benefits: With our unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic growth and happiness.

No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.
Disability, Life, Vision Insurance options.
Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.
Embrace a healthy work-life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.
6 weeks of parental leave to adjust to the joys of parenthood.
A tuition benefit program for you and/or your dependents.
Free RTD EcoPass and free onsite parking at our 1800 Grant Street Office.
Many additional perks & programs with the CU Advantage.

Additional taxable fringe benefits may be available.

For more information on benefits programs, please review our Comprehensive Benefits Guide.

Access our Total Compensation Calculator to see what your total rewards could be at CU. (This position is a University Staff position)

Qualifications:

Minimum Qualifications:

Please include all relevant experience in your resume to be accurately assessed against these qualifications. You must meet all minimum requirements at the time of application to be considered for this role.

A bachelor's degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution. A combination of education and related technical/professional experience may be substituted for the bachelor's degree on a year for year basis, but not for the specific experience.
Three (3) years of experience working with Hyland OnBase or similar enterprise content management systems, with experience in administration and workflow configuration.
Certifications in:
- Hyland Certified OnBase Administrator Professional (HCOAP)
- Hyland Certified OnBase Workflow Administrator Professional (HCOWAP)
- Hyland Certified WorkView Administrator Professional (HCOWVAP)

Preferred Qualifications:

Five (5) years' equivalent experience, as stated above, which may include at least three (3) years of experience working in higher education and:
- Experience working with PeopleSoft Campus Solutions.
- Experience working at a multi-campus university.
- Experience working in a university Administration office.
One (1) year experience using Hylands OnBase Software, with additional OnBase certifications:
- Hyland Certified Developer Specialist (HCDS)
- Hyland Certified OnBase Administrator Expert (HCOAE)
- Hyland Certified OnBase Support Specialist (HCOSS)
Experience with records and information management
Experience with:
- Documenting business processes.
- Gathering requirements.
- Creating business cases and functional specifications.
- Writing test plans.
- Analyzing and troubleshooting software application issues.
- Testing software application changes.
Experience documenting solutions for both technical and functional audiences.
Experience troubleshooting complex issues

How to Apply:

For full consideration, please attach the following as separate documents to your application:

A cover letter identifying the job specific minimum qualifications you possess and interest in the position.
A resume including all relevant experience to be accurately assessed against the qualifications listed in the posting.

Please ensure you check the "Job Specific Attachments" box next to each document on the "Required Documents" page of the application for the appropriate documents to be attached.

Per the Colorado Job Application Fairness Act, you are not required to provide your date of birth, dates of school attendance, or dates of graduation on your resume or cover letter. If an application requires additional materials, such as a transcript or certification, you may redact identifying information relating to your date or birth, dates of school attendance, or dates of graduation.

When to Apply:

For full consideration completed applications must be submitted by Thursday, May 21st. Reference checking is a standard step in our hiring process. You may be asked to provide contact information, including email addresses and phone numbers, for up to five references as part of the search process for this position.

*Please note: All application materials must be submitted through CU Careers; emailed materials will not be considered. *

Sponsorship Statement:

We are unable to sponsor applicants for work visas for this position.

Background Check Statement:

The University of Colorado is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history. The Immigration Reform and Control Act requires that a verification of employment eligibility be documented for all new employees by the end of the third day of work. The University of Colorado is committed to diversity and equality in education and employment.

ADA Statement:

We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: systemhr@cu.edu.

Qualifications

Knowledge, Skills, and Abilities:

To be successful in this position, employees will need to know the following:

Knowledge of information technology practices and procedures.
Knowledge and understanding of Structured Query Language (SQL), regular expressions, C#, application development, and system integrations.
Ability to interpret and evaluate user requirements and produce and analyze data.
A Hyland Certified OnBase Administrator Professional (HCOAP):
- Experience using the OnBase Configuration Client.
- Experience using the OnBase Thick Client.
- Expertise in using the OnBase Unity Client.
- Expertise building Unity Forms.
- Experience in reporting servers and dashboards.
A Hyland Certified OnBase Workflow Administrator Professional (HCOWAP):
- Experience in OnBase Studio building lifecycles.
- Experience in OnBase Unity Management Console.
A Hyland Certified WorkView Administrator Professional (HCOWVAP):
oExperience in OnBase Studio building WorkView Applications
oBasic understanding of Class relationships
oBasic understanding of UI design for Views
Knowledge of records management policies and procedures.
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
Knowledge of project management practices.
Knowledge of enterprise productivity and document management tools (e.g., Adobe Acrobat Pro, Microsoft 365 suite).
Ability to work with partners with varying levels of technical experience.
Ability to work effectively on concurrent projects.
Demonstrated ability to work as a key contributor to multiple teams (both project and operational).
Energy and initiative in solving problems.
Adaptable, willing to undertake a variety of tasks.
Ability to switch from complex to routine tasks when required.
Ability to Senior innovative change.
Ability to communicate with individuals from diverse backgrounds.
Experience identifying problems, proposing solutions and a willingness to take ownership through to resolution or ensure a clear hand-off.
Strong written and oral communication skills.
Ability to provide technical leadership and guidance to OnBase developers, including mentoring, troubleshooting assistance, and development best practices.
Ability to evaluate solution design approaches and recommend scalable, maintainable OnBase architectures.
Ability to coordinate and prioritize multiple development initiatives while aligning work with organizational goals and timelines.
Experience facilitating discussions with business partners to clarify requirements, define project scope, and translate business needs into technical solutions.
Ability to identify opportunities for automation, optimization, and continuous improvement within existing enterprise content management solutions.
Ability to establish and promote development standards, documentation practices, and governance for OnBase solutions
Strong analytical and strategic thinking skills to support long-term improvements in enterprise application services.
Ability to guide project planning activities including effort estimation, task assignment, and development lifecycle coordination.

Application Materials Required: Cover Letter, Resume/CV

Job Category: Information Technology

Primary Location: Denver

Department: S0001 -- System Administration - 51000 - Employee Services

Schedule: Full-time

Posting Date: May 8, 2026

Unposting Date: Ongoing

Posting Contact Name: System HR Recruiting

Posting Contact Email: systemhr.recruiting@cu.edu

Position Number: 00827818

To apply, please visit: https://cu.taleo.net/careersection/2/jobdetail.ftl?job=39797&lang=en