Job Details

IT Administrator III

Position Number: 7149724
Location: Martin, TN
Position Type: Computing - Network/System Administration

IT Administrator III

Job Description
The Office of Information Technology Services at The University of Tennessee at Martin is seeking an experienced and collaborative IT Administrator III to support and enhance the university's enterprise application ecosystem. This position plays a critical role in maintaining and integrating systems that support core campus operations, including student services, financial aid, human resources, admissions, and other institutional functions.

This role works closely with functional offices across campus to provide technical expertise, troubleshoot complex issues, improve business processes, and support strategic technology initiatives. The successful candidate will combine strong technical skills with the ability to communicate effectively with both technical and non-technical stakeholders.

Responsibilities

Administer and support enterprise systems including Ellucian Banner, Oracle Database, Dynamic Forms, Xtender Document Management, Evisions Argos, and related systems

Support integrations, APIs, data exchanges, and reporting processes across multiple platforms

Collaborate with campus departments to analyze needs and implement effective technical solutions

Troubleshoot and resolve complex application, data, and system issues

Participate in system upgrades, enhancements, testing, and implementation projects

Develop and maintain documentation, scripts, queries, and technical procedures

Support data security, access management, and compliance with university policies and regulations

Qualifications
Required Qualifications

Bachelor's degree in a relevant field and three years of relevant experience, or an equivalent combination of education, training, and experience

Experience supporting enterprise applications or ERP systems

Experience with SQL, relational databases, and data analysis

Experience troubleshooting complex technical issues in a collaborative environment

Strong communication and customer service skills

Knowledge of enterprise systems and higher education business processes

Strong analytical, troubleshooting, and problem-solving skills

Ability to translate functional needs into technical solutions

Ability to manage multiple priorities and projects independently

Ability to communicate effectively with technical and non-technical audiences

Preferred Qualifications

Experience in higher education technology environments

Experience with Ellucian Banner ERP or related higher education systems

Experience with system integrations, scripting, or automation

Familiarity with reporting and document management platforms

Experience supporting cross-functional institutional operations

Application Process: Interested candidates must apply online and attach a cover letter and resume.
Application Deadline: Applications taken until the position is filled.
Minimum hiring rate $66,796.74 annually (Market Range MR13). Salary commensurate with education and experience.

Job Identification: 8043
Job Category: Info Technology
Posting Date: 05/11/2026, 08:31 PM
Job Schedule: Full time
Locations: 215 Hurt Street, Martin, TN, 38238, US

To apply, visit https://fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/8043/?mode=location&selectedLocationsFacet=300000010468273