Job Details

Accounting Technician (Accounting Technician III), Student Financial Services
California State University, San Bernardino


Job No: 537164
Work type: Staff
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Finance/Accounting, Probationary, Full Time, On-site (work in-person at business location) Job Summary:

The Student Financial Accounting Technician is responsible for advanced technical and customer service support within the Office of Student Financial Services, performing duties with accuracy, independence, originality, and discretionary decision-making. This position is responsible for providing lead work direction and coordination for all Accounting Technician II job tasks.

Responsibilities include, but are not limited to:

• Financial Aid Funds, Federal Work Study and 1098T Forms: Collect/query relevant student information, including tuition and fee payments, scholarships, grants, and other financial aid details.
• Review data for accuracy, completeness, and adherence to established guidelines. Prepare reconciliations including researching and resolving reconciling factors/issues between Campus Solutions, Transact, and the general ledger. Create and maintain complex spreadsheet tables. Identify and resolve computer application errors. Create, troubleshoot, and analyze advanced queries and reports (including but not limited to Campus Solutions, CFS, Transact, and Data Warehouse). Prepare journal entries relating to student accounts and cash transactions. Upload data using secure gateways. Maintain accurate records for future reference and auditing purposes. Prepare and submit accurate reports to the relevant authorities or departments, including any advanced reports and necessary documentation to ensure compliance with federal regulations.
• Communicate with students, faculty, staff, and the general public regarding established university policies and procedures, including but not limited to, those that require extensive interpretation. Interpret and explain university, auxiliary and funding agency regulations to students, faculty, staff and outside parties. Compose advanced correspondence of a technical nature regarding financial matters.
• Philanthropic and UEC/SSP: Perform reconciliation of financial transactions, including accounts receivable, accounts payable, and general ledger accounts. Review billing statements, invoices, and payment records to ensure accuracy and compliance with organizational policies and regulatory standards. Investigate and resolve discrepancies or errors in financial records, collaborating with internal teams or external stakeholders as necessary. Prepare and process billing documents, such as invoices, statements, and payment reminders, in a timely and efficient manner. Maintain detailed records of reconciliation activities and billing transactions, documenting adjustments, corrections, and audit trails. Stay updated on industry trends, best practices, and regulatory changes related to financial reconciliation and billing procedures.
• Manage Payment Plans: Communicate payment plan options, terms, and conditions to students, addressing inquiries and providing assistance in selecting appropriate plans. Monitor payment plan accounts, track payment progress, and follow up with customers regarding missed or late payments, employing tactful and effective communication methods to encourage compliance. Generate reports on payment plan performance and delinquency rates for management review and strategic decision-making.
• Manage stale-dated checks: Regularly review and reconcile outstanding checks against financial records to identify stale-dated checks that have not been cashed within the designated timeframe. Communicate with payees of stale dated checks to inquire about outstanding payments, reissue checks, or arrange alternative payment methods as needed. Monitor and report on stale dated check trends, aging analysis, and resolution efforts to management, identifying opportunities for process improvements and risk mitigation strategies. Maintain confidentiality and security of sensitive financial information related to stale dated checks and adhere to data protection policies and procedures.
• Backup for refund processing: Process financial aid refunds when funds have been disbursed. Coordinate with the Financial Aid Office to gather necessary information, resolve refund-related inquiries, and facilitate timely processing of refunds. Calculate personal payment refund amounts, adjustments, or credits based on approved criteria, contractual obligations, and applicable fees or penalties, ensuring accuracy and consistency in financial transactions. Prepare and analyze reports on refund processing, refund trends, and refund-related metrics for management review and decision-making purposes. Stay updated on industry trends, best practices, and regulatory changes related to financial refunding processes and recommend improvements or enhancements as needed.
• Provide lead work direction and coordination to other staff.
• Other classification-related duties as assigned.

Minimum Qualifications: Required Education and Experience

• An equivalent combination of education and experience which provides the required knowledge and abilities and equivalent to four years of progressively responsible financial record-keeping experience.

Required Qualifications

• Comprehensive knowledge of financial record-keeping, mathematical and general office methods, procedures, and practices.
• Basic knowledge of Generally Accepted Accounting Principles (GAAP)
• In addition to the Accounting Tech II abilities, must be able to interpret and apply a wide variety of written rules and regulations; maintain accounting records for funds, programs, or activities involving multiple transactions; compile, verify, and reconcile financial data; use current computer word processing and spreadsheet software programs, web browsers, query tools, integrated financial systems and/or other types of records management systems, such as student accounting, cashiering and student financial aid; investigate and resolve errors and discrepancies; and read and interpret computer-generated reports.

Preferred Qualifications

• Experience in a Higher Education environment student services role.
• Ability to prioritize multiple assignments and projects, mobilize efforts toward completion, and deliver with a high degree of quality on a consistent basis.
• Excellent organizational, analytical, decision-making, and administrative skills.
• Excellent verbal and written communication skills.
• Transact, PeopleSoft and other enterprise system knowledge are preferred.
• Completed coursework in Business Administration, Accounting, Public Administration, or related field.

Compensation and Benefits:

Anticipated Hiring Range: $4,600 - $5,100 per month

Classification Salary Range: $3,968 - $6,964 per month

The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Position Information:

Work status: Full-time/Non-Exempt/Probationary

Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.

Staff: The application deadline is: March, 28, 2024.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

Smoking

CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act


To view full description and to apply, visit: https://www.csusb.edu








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