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Advisor 2, Financial Aid (South Region)
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Position Number: 5111397
Location: Salt Lake City, UT
Position Type: Financial Aid

Advisor 2, Financial Aid (South Region)

Salt Lake Community College

Position Title: Advisor 2, Financial Aid (South Region)

Open Internally or Externally: External

If faculty, tenure track status:

Reports to (title): Assistant Director 1, Financial Aid

Department: Financial Aid

Requisition Number: 24237

Position Type: Replacement

Job Category: Staff

FT/PT: Full-time

Initial Work Location:

Starting Salary: $48,048.30 - $49,000.08

Job Open Date: 03/15/2024

Job Close Date:

Open Until Filled: Yes

Priority Review Date: 03/25/2024

Job Summary: The Office of Financial Aid & Scholarships is part of Salt Lake Community College (SLCC) s Enrollment Management team dedicated to helping students find the resources to help pay for their education through federal, state, institutional, and private funding. The Financial Aid Advisor is responsible for counseling students, parents, and other staff about the different financial aid options available, the requirements, and the steps in the financial aid process. The advisor will participate in on-campus and off-campus outreach events and provide counseling through in-person, virtual, phone calls, and email correspondence. Due to the diverse student population at SLCC, effective verbal and written communication with individuals from various backgrounds is essential. The advisor will use their knowledge of financial aid regulations to determine student eligibility during weekly Satisfactory Academic Progress Appeals meeting. This position will participate as appropriate in systems and procedure implementations and carry out assignments following the departments overall objectives.

Essential Responsibilities and Duties:

Review weekly, monthly, and other reports to ensure accurate processing of students aid.
Reports include satisfactory progress, dependency overrides, Multiple Reporting Records, Pell adjustment, Return of Title IV calculations, non-completion of classes, changes in residency status, and others.
Advise students regarding financial aid eligibility, financial aid status, availability of funding, and completion of financial aid applications.
Provide information on available federal, state and institutional scholarship funds, eligibility criteria, and application procedures.
Revise existing awards to reflect changes in eligibility or allowable budget adjustments.
Exercise professional judgement in adjusting a students application to accommodate documented and qualifying special circumstances.
Review awards to make necessary changes to financial aid based upon the students eligibility.
Meet with students who may be required to sign contracts for Satisfactory Academic Progress and Continuation of Funding.
Create and conduct presentations concerning financial aid to diverse groups, both on- and off-campus. Presentations may be required on evenings and weekends.
Complete all requests for consortium agreements.
Work with other institutions to share the students consortium paperwork.
Report students course completion and grades completed at SLCC and compliance with satisfactory progress policies.
Collaborate with other departments across campus in order to resolve issues.
Provide assistance to students, and/or administer the regulations governing Title IV funding in the awarding/processing of financial aid.
Other duties as assigned.

Assist in office by answering phones, working at front desk or handling paperwork.

Essential Responsibilities and Duties Continued:

Minimum Qualifications:

Bachelors degree.
Two (2) to four (4) years in financial aid or directly related field.
Trade off 2:1 in experience/education requirement.

Preferred Qualifications: Experience in awarding financial aid. Ability to speak Spanish.

Knowledge, Skills & Abilities: Maintains working knowledge of federal financial aid programs and supporting regulations. Provides outstanding customer service to students, parents, faculty and staff Ability to interpret and explain complex regulatory information related to the financial aid process. Demonstrates excellent organizational skills with the ability to prioritize and multi-task effectively in a fast-paced, detail-oriented, and time-sensitive environment. Highly motivated team player with ability to develop and maintain collaborative relationships with all levels within and external to the college and ability to work independently. Able to be flexible and supportive, while assimilating change positively and proactively in rapid growth environment. Ability to communicate effectively with a broad range of diverse people, ability, culture, and ethnic background, to maintain good working relationships across the College. Ability to work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities.

Non-Essential Responsibilities and Duties: Assist in office by answering phones, working at front desk or handling paperwork.

Special Instructions: Full consideration will be given to applicants who apply on or before the priority review date indicated above. More information about Salt Lake Community College benefits: https://i.slcc.edu/culture/benefits/index.aspx

SLCC Highlights: Salt Lake Community College is Utahs largest open-access college with the most diverse student body in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utahs fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students lives to strengthen its surrounding communities. SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.

FLSA: Exempt

SLCC Information: Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options.This position may require the successful completion of a criminal background check.

To apply, please visit: https://jobs.slcc.edu/postings/58338